FAQ

We’re passionate about crafting versatile activewear that keeps pace with your dynamic lifestyle. Our curated collections include:

• High-performance Activewear (moisture-wicking essentials)
• Transitional pieces like Coats & Jackets
• Comfort-focused Hoodies
• Functional Accessories
• Seasonal collections (like our Days of Summer range)

All designed with British efficiency and international style in mind.

Our performance wear follows standard UK sizing with athletic cuts. For moisture-wicking items, we recommend your usual size for a performance fit or sizing up if you prefer a looser feel. Each product page includes detailed measurements – when in doubt, measure your favourite similar garment and compare.

Absolutely! Our Activewear range is specifically engineered for movement, featuring breathable fabrics with moisture management technology. The Collections line undergoes rigorous quality checks for durability during physical activity.

We accept all major payment options for your convenience:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are secured with encrypted payment processing.

We process orders quickly to get your activewear to you faster! If you need to modify/cancel, please email [email protected] immediately with your order number. We’ll attempt to accommodate requests received within 2 hours of ordering.

While we don’t have automatic bulk discounts, our free shipping on orders over £50 makes stocking up on seasonal essentials more affordable. For corporate/team orders, please contact our customer service for personalised assistance.

We offer seamless global delivery from our Stoke-on-Trent headquarters to most international destinations (excluding select Asian and remote regions). During checkout, simply enter your address to confirm availability.

Choose the delivery speed that matches your active lifestyle:

• Express Delivery: £12.95 via DHL/FedEx (10-15 business days after dispatch)
• Free Standard Shipping: Via EMS on orders over £50 (15-25 business days after dispatch)

Pro Tip: Combine seasonal pieces to unlock free shipping while building your capsule wardrobe.

Our style squad personally verifies each order within 1-2 business days before dispatch. You’ll receive tracking information once your performance wear begins its journey from our British design hub.

Courier systems typically take 24-48 hours to update after dispatch. If your tracking hasn’t updated after 3 business days, please contact us with your order number for investigation.

We want you to love your activewear as much as we do! You may return unused items with tags attached within 15 days of delivery. Please note:

• Return shipping costs are the customer’s responsibility (unless item is faulty)
• Refunds process within 5-7 business days after we receive your return
• Original shipping fees are non-refundable

Start your return by emailing [email protected] with your order details.

Currently, we process returns rather than direct exchanges. For the quickest solution:

1. Return your original purchase following our standard procedure
2. Place a new order for your preferred item

This ensures you secure your desired size/colour immediately rather than waiting for stock availability.

We rigorously quality-check all orders, but if something isn’t right, email us immediately at [email protected] with photos of the issue. We’ll cover return shipping and expedite your replacement or refund.

Our customer service team is ready to help at [email protected]. For reference, our headquarters address is:

Trend Wear Sales
83 London Rd
Stoke-on-Trent, GB CH8W 1VV
United Kingdom

Currently, we operate exclusively online through chicblakelyclothing.com, allowing us to focus on delivering premium activewear at accessible prices worldwide. All orders ship from our Stoke-on-Trent warehouse.

Follow us on social media or check our “Collections” and “Featured” sections for seasonal launches. Our Days of Summer range is particularly popular for warm-weather performance wear!